7+ hours per week of value-creating production activities: How FactoryPal helped reduce documentation effort by 56%

Documentation is an essential part of manufacturing operations — but when it is manual, it can quickly turn into a bottleneck. Paper forms, inconsistent entries, and gaps in critical events mean operators lose valuable time and management misses the insights needed for improvement.

For one leading tissue manufacturer, this was exactly the challenge. Operators were spending a significant share of their week filling out downtime cards and logs, while smaller stops and quick fixes often went unrecorded. The result? Critical production insights slipped through the cracks, leaving plant management blind to recurring issues that could signal bigger problems down the line.

1. Operators bogged down by repetitive, paper-based processes.


2. Incomplete records, especially for short stops and minor incidents.


3. Delays between incidents and analysis, making it harder to act quickly.


4. Lost improvement opportunities due to inconsistent data quality.

Instead of accepting this as an unavoidable part of operations, the manufacturer partnered with FactoryPal to digitize and streamline documentation. The solution transformed the process into a fast, accurate, and operator-friendly workflow.

• Automated data capture: Start and stop times for losses were recorded directly from the machines, ensuring precise and reliable timestamps.


• Smart digital workflows: Digital forms pre-filled with machine data reduced operator input to quick confirmations and cause selection. Even stops shorter than three minutes were documented automatically.


• Consistent data quality: Standardized, digital processes meant that critical events were consistently captured across all shifts.


• Operator-first design: A simple, intuitive interface fit seamlessly into shop floor routines with minimal training required.

With FactoryPal, the manufacturer not only eliminated a major source of frustration for operators, but also freed up valuable time for production tasks. The shift from paperwork to digital workflows improved data completeness, accelerated response times, and unlocked measurable productivity gains.

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